All you need to succeed

Advanced Call Center Applications

Your business is safe with us as we carry you higher with the world’s leading brands and back you up with our own products to see you at the top of your game, offering a high-quality service at all times with globally recognized brands like Genesys, Verint, Viases, and Wavecom.

CALL CENTER SOLUTIONS

It offers the basic call center needs or specially developed and customized high-tech products. The expert team of SYS has so far completed over 5000 projects.
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Omnichannel

Omni-channel customer interaction brings together orchestration and journey management and offers the best omnichannel communication center practices for perfect customer experiences that produce efficient business results. 

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VOICE RECORDING SOLUTIONS

We help you record all of your calls without any limitation to the number of ports thanks to our voice recording technology and dynamic structure.

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GAMIFICATION

Gamification is a digital efficiency solution, which has proved to be advantageous many times. This solution has also been preferred by many international companies in recent years.

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WORKFORCE OPTIMIZATION

Verint Workforce Optimization introduces you the technologies that will increase your company efficiency from end to end.

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Customer Engagement Management

We help you increase your customer loyalty and make sure that your customers can contact you 24/7 via all communication channels.

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GENERAL OVERVIEW OF OUR PRODUCTS

VIASES Cloud Contact Center

Everything That Your Call Center Needs

A great deal of channels is in use to communicate with customers and run customer services as well as the amount of technology to deal with the amount of channels and processes effectively in today’s world.

Viases Cloud Call Center offers quick and effective solutions for all the channels you use to communicate with your customers. Besides, no technological investment needed!

GENESYS

The World's Number One Customer Experience Platform

Genesys, the world’s number one customer experience platform, provides companies with the opportunity to create perfect Omni-channel experiences, journeys, and relations. Our customers are at the core of everything we have been doing for over 25 years and we believe by heart that perfect customer interactions offer perfect work results. Over 4700 customers in 120 countries trust Genesys when it comes to run over 25 billion communication center interactions a year at cloud and company data center.

VERINT

Powering Actionable Intelligence

You can see and analyze which, and how often, systems and applications are used by your employees. You can also measure the efficiency of these applications and see if they are in accordance with your processes.

SYS WITH NUMBERS

VOICE RECORDING
24500
Port
DIALER
980
PORT
CLOUD CALL CENTER
0
SEAT
CALL CENTER
7200
SEAT