What is Voice Signature?
Authentication with voice biometrics is the solution used to determine whether the user’s pre-recorded voice data points match the voice of the person on the current call.
Customers must have a voice notification via active or passive authentication. Active authentication requires two pieces of data, a pass phrase, and some other information. Passive authentication is where the customer’s first conversation with an agent is recorded and translated into voice-to-text. In both cases, the customer’s voice is compared to the stored audio file to verify the person.
![SESLI-IMZA-3](https://www.sys.com.tr/wp-content/uploads/2022/10/SESLI-IMZA-3.png)
Authentication with voice biometrics is the preferred method to prevent fraud when username and password factors are insufficient.
Voice Biometrics offers a high degree of sensitivity and does not need additional hardware other than a microphone, such as eye scanning or fingerprinting.
OUR BRANDS PROVIDING VOICE SIGNATURE SOLUTIONS
![testVarlik-7-1-300x164 (4)](https://www.sys.com.tr/wp-content/uploads/2022/09/testVarlik-7-1-300x164-4.png)