
- With the Viases IVR Survey module, you can make a survey with the customer via IVR without ending the call to measure customer satisfaction in incoming calls, get the results from the reports, and measure the satisfaction with the service received through the system by calling the customers after the call.
- You can reduce the time spent on manual searches and the overall cost.
- With the customer satisfaction and survey calls module, you can find the answers to all questions through daily, weekly and monthly reports.