We provide high quality services with our Viases solutions in many telecommunication companies. We provide uninterrupted service with 5000+ channels of IVR and 3000+ channels of voice recording in total.

Companies are able to provide quality service to their customers with IVR 40 different IVR scenarios of the flexible & easy-to-use IVR application of the Viases Contact Center solution. Similarly, sound recording and quality evaluations of large operations are provided Sound and Screen recording applications.

Example applications;

  • Fault Notification (Inbound)
  • Debt Reminder (Outbound)
  • Survey Searches
  • Offers various reporting options
  • Shortens the agent training process
  • Debt Payment (Inbound)
  • Enterprise Client IVRs
  • Increases the efficiency of customer representatives
  • Increases customer satisfaction
  • Ensures that the same and correct text is read for campaigns and customers